Privacy Policy

David Craddock Consultancy Services Limited is committed to ensuring that your privacy is protected. This privacy notice explains how and why we collect and process your personal information. Any personal information we collect will only be used in accordance with this privacy statement.

What information do we collect?

We collect information from you when you fill out our contact form.
When completing our contact form you may be asked to enter your: name and e-mail address. You may, however, visit our site anonymously.

We may collect and process personal information that you give us when you visit our website (e.g. if you download a fact sheet or send an enquiry to us).

Why we collect it;

We collect personal information for our legitimate business interests, which includes direct marketing. This means David Craddock Consultancy Services Limited interest in carrying out our business which is the provision of advice to businesses and their advisers on employee share schemes. We might send you marketing information about share schemes or other information that is relevant to the interest you have shown in share schemes by visiting our website. When we process your information, we will consider and balance any potential impact on you (both positive and negative) and your rights under data protection laws. Our legitimate business interests don’t automatically override your interests, and we won’t use your personal data if the impact on you overrides our interests, unless you give your consent or if we have to do this for other legal reasons.

Sharing, Storage & Use of the information you submit by submitting our online contact form;

When you contact us via our online contact form, we’ll use the information you supply only to respond to your query or comment. The information will be stored for 3 months in order to best serve you should you require any further assistance. After this period, the information you supplied to us will be deleted. We won’t contact you for any purpose other than to discuss your enquiry and your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

In accordance with the General Data Protection Regulation 2018, you have the right to the following with reference to the information we store;

Access – the right to access your personal information.


Rectification – the right to have inaccurate personal information rectified, or completed if it is incomplete.


Erasure – the right to have your personal information erased where there are no overriding legal obligations.


Restrict processing – the right to request the restriction or suppression of your personal data.


Portability – the right to obtain and reuse your personal information for your own purposes across different services.


Objection – the right to object to the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please send your request by email: enquiries@dcconsultancyservices.comor by post using the address:

Postal address: 10 Smokies Way, Biddulph, Staffordshire, ST8 6TZ.

What we do with the information we gather;

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, social media or mail.
  • We may use the information to customise the website according to your interests.

We will not share your information with any third parties, unless you give us permission to do so (or we are required to do so by law).

Security;

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies;

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites;

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information;

We hope that any direct marketing activities that we carry out will be of benefit to you because they will provide you with additional information and updates about share schemes and our services that are relevant to the interest you have shown in the subject.

However, you may choose to restrict or object to the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@dcconsultancyservices.com.  

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at enquiries@dcconsultancyservices.com.  If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Online Privacy Policy Only;

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent;

By using our site, you consent to our privacy policy.

Complaints;

If you believe that we are not holding your information correctly or are unhappy with how we have handled your information you may complain to the Information Commissioners Office. You can do this via their website https://ico.org.uk/concerns or by calling 0303 123 1113.

Changes to our Privacy Policy;

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.This policy was last modified on 10.07.2019